Delivery

8.1.    We use multiple freight providers to deliver our Goods. If You want to see your delivery options, please contact Us. Our estimated timescales for delivery and delivery charges will vary depending on the availability of the Goods and your address location.

8.2.    An estimated delivery date will be advised when Confirmation is issued and will be set out in the Confirmation.

8.3.    If You are purchasing Goods from Us as a business, all Goods shall, unless otherwise agreed in writing, be supplied Ex Works and all terms of delivery are defined in accordance with the International Chamber of Commerce Standards “INCOTERMS 2020”.

8.4.    If You are purchasing Goods from Us as a consumer customer the following provisions of clauses 8.5 to 8.11 shall apply to the delivery of your Goods.

8.5.    Unless You and We agree otherwise, if We cannot deliver your Goods within 30 days, We will inform You of this, cancel your Order and give You a refund.

8.6.    If You have asked to collect Goods from our premises, You can collect them from Us at any time during our opening hours of 9am to 5pm on weekdays.

8.7.    Delivery of an Order shall be completed when We deliver the Goods to the address You gave Us in the Order or You collect them from Us. The Goods will be your responsibility from that time.

8.8.    If nobody is available to take delivery, please contact Us using the contact details at the top of these Conditions.

8.9.    You are responsible for the Goods when delivery has taken place. In other words, the risk in the Goods passes to You when You take possession of the Goods.

8.10.    You own the Goods once We have received payment in full and by way of cleared funds.

8.11.    We may deliver your Goods in instalments (provided that You agree to this prior to placing your Order). If this is not acceptable to You, We will only supply You with the Goods once each of the Goods comprising the Order is in stock.